CONTACT OUR CUSTOMER SUCCESS TEAM
Product Questions and Order Support Available by Phone, Email, and Facebook Messenger
Phone:
Monday – Friday 8 a.m. – 5 p.m. CST
Excluding some holidays
1-715-600-1564
Email:
info@clenchfitness.com
Typically receive a response within 24 hours
Facebook Messenger:
Contact us at http://www.facebook.com/clenchfitness
Snail Mail:
Order FAQ's
All Clench Fitness products are covered by a 60-Day, no questions asked return policy. Simply reach out to us using one of the contact methods above and we will provide a free return label to return your purchase for a full refund.
If you wish to exchange an item, please reach out to us within 60 days of receiving your order. All exchanges must be for items of equal or lesser value.
Clench Fitness is not responsible for lost or stolen packages sent to the wrong address or for refunding or replacing packages in these cases. In the event that a package is lost or damaged during shipment, the customer is responsible for filing all claims with the mail carrier. Clench Fitness is not responsible for any package(s) once it is in the hands of the mail carrier.
That being said, if your package is lost, stolen, or damaged during shipment, please reach out to us and we will do our best to help you resolve the issue. All packages we ship do carry insurance (value varies based on carrier).